Commercial Credit Control Pty Ltd is a privately owned, Queensland-based collection agency. The company began operations in 1996 and is widely experienced in the collection of outstanding receivables across a diverse range of industries. We are results oriented, professional and dedicated to providing clients with best practice mercantile services.

Our consistent and professional services enable companies and their staff to focus on the elements critical to the everyday operations of their business. We represent our clients with the highest of ethics and values.

Commercial Credit Control Pty Ltd takes great care in the hiring and training of all personnel to assure that professionalism is maintained on all levels. We seek to only hire collectors with extensive collection experience. While our primary objective is to collect referred debt, we are also concerned with maintaining the continued goodwill of our clients. We have a strict code of ethics in force which we constantly monitor in order to protect our clients’ best interests. CCC management and staff take time to ensure they have a clear understanding of our client's internal policies and procedures. In fact, our collectors are trained to have a complete understanding of our clients’ products and services, in order to provide best practice service. . We genuinely consider CCC an extension of our clients and take great care with collector training and compliance with all applicable laws and regulations that relate to the collection of debts in Australia.

 



Our clients are predominately in the telecommunications industry, and we are fully aware of the importance of their good name and reputation. To that end, CCC strives to protect our clients by providing professional collection services while supporting their image. We honour our reputation, taking great pride in the relationships that we have developed with our clients



Commercial Credit Control Pty Ltd is Quality Endorsed Company, having met the stringent requirements under AS/NZS ISO 9001:2008. The Company is PCI DSS certified, having been certified by Stickman Consultants, an authorised PCI industry assessor. Data security is of paramount importance and CCC’s security policies and practices are consistent with AS/NZS ISO/IEC 27002:2006.


Our Partners




Our Collection software is supplied and maintained by Collect! Australasia.






 

Our predictive dialler software is powered by Voicent.





Provide CCC's payment processing solutions and have achieved global Level 1 Payment Card Industry Data Security Standard (PCI DSS) status.