Quality Policy | Commercial Credit Control

Quality Policy Statement

Commercial Credit Control Pty Ltd provide clients with the most professional, ethical and efficient means of debt control possible.

Commercial Credit Control Pty Ltd is totally committed to a Quality Policy of providing the client with excellent in products, service and result at all times.  It is also paramount to Commercial Credit Control Pty Ltd to maintain and nurture the reputation of being a reliable and totally professional supplier of credit control and investigation services to the business community.

 In achieving this policy, we will ensure that we:

  1. Operate within the guidelines of the laws governing the industry
  2. Service our clients responding to their specific needs
  3. Remain competitive to ensure that our clients receive value for money
  4. Act in the best interest of the client confidentiality
  5. Consistently plan for the future and the changing needs of our clients

To achieve and sustain these objectives, Commercial Credit Control Pty Ltd has established and maintains an effective and efficient quality assurance business management system, planned and developed in conjunction with all management functions.  

Confirmation that work conforms to contract requirements is based on the focusing on unbiased and objective evidence of service quality.  

Commercial Credit Control Pty Ltd's business management system complies with the requirements of Australian/New Zealand Standard AS/NZS ISO 9001:2015 and also extends also to the requirements of industry specific regulations and codes. 

As an organisation Commercial Credit Control Pty Ltd is proud of the level of commitment and quality we provide to our clients through the use of our quality systems. 

Mark Schelluch

Director

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